Returns & Exchanges
At AOA Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.